Order Fulfillment refers to the complete process, which includes the initial sales inquiry up to the product being delivered to the customer. Even though the process may seem simple, it actually involves the services of several individuals and can be more complicated than what you might have imagined it to be.
For instance, if you are selling handmade products and you have a website, you would certainly expect a sales inquiry from your site, which may simply turn out to be anything from a simple and personal website, to eCommerce channels such as eBay and Amazon. Once you receive a request, you have to ensure that the product is properly packaged and sent to the location of your customer within the particular time frame.
If you operate from your computer at home, this may mean that you have to ensure that all costs through delivery services are covered. If you are not careful with the process, you may end up losing money eventually. On the other hand, with the help of Fulfillment Services, individual sellers, as well as companies of various sizes have the opportunity to cut down some additional costs, ensuring that all products being sold are stored, handled accordingly, and delivered through a reliable third party platform.